returns + FAQ
only unwashed, unworn and unused merchandise may be returned within 14 days of purchase date. *A completed return form must be mailed in with returned items* Do NOT attempt to return items if the above criteria are not met. We will be unable to process your return, and item(s) will be returned to sender.
send returns to:
kindred & kin
93 Montebello Rd Unit 2
Boston, MA 02130
once returned item(s) is/are received, your return will be processed within 3-5 business days. If returned merchandise is deemed to be in returnable condition, your refund will be issued to your bank immediately equal to the price of the returned item(s) minus shipping costs. Shipping charges will not be refunded. You will then receive the funds from the refund in your account approximately 5–10 business days after the date on which the refund was initiated.
Unfortunately, we don’t currently offer direct exchanges, as our inventory changes often and goes quickly and we don’t have a system in place to hold items until the orders are shipped back.
Any product purchased through a sale, not including discount codes, is considered a final sale item and is ineligible for return.